Qualcon 2018
Quality in a Complex World
14 – 16 October, 2018, Mercure Brisbane
Presented by the Australian Organisation for Quality Ltd
Presentations from Day 1
Opening
Unpacking the Conference theme.
Keynote
The Changing Quality Themes over the past 50 years: What, How and Why.
Stream 1 – Certification standards, governance frameworks & compliance
So you want to become a ROBT – Risk & Opportunity Based Thinker?
Stream 2 – 3-minute Quality Snippets
Stream 3 – Certification standards, governance frameworks & compliance
Making sense of requirements in a complex business world<
Auditing ISO 9001 2015 – Issues and Answers
Stream 4 – Business Excellence
If everyone is a knowledge worker; where does the knowledge come from?
Money and the Crystal Ball matter – a Business Excellence perspective
Presentations from Day 2
Keynote
An accreditation perspective on 9001:2015
Where are we, how did we get there and do we want to be here
Stream 5 – Education and Quality Management
Stream 6 – Looking Beyond Quality
Bridging the Chasm – Why starting with a Quality Outcome still ensures safety and compliance.
Regional environmental pollution and the importance of environmental sustainability in quality perceptions
Lunch – Break-out session
A provocative look into the future, increasingly VUCA world.
Death of Corporations – thought-provoking presentation. Video presentation by Salim Ismail,
Founding Executive Director of Singularity University & lead author of Exponential Organizations
Session 7 – Quality Management in a Digital World
Flipping Quality on its head
When the ‘why’ becomes the ‘how’
Enhancing quality through artificial intelligence: Quality perceptions of autonomous vs. static environmental product benefits
Session 8 – Auditing in a Complex World
Curtin community’s perceptions of the concept of compliance: A pilot study
Auditing for Business Assurance – introducing Risk Based Thinking and Effectiveness of Risk Controls in Internal Auditing in a Not for Profit
Auditing for Excellence using the principles of ISO 19011:2018
Bruce Smith – CEO, Global Certification
Alice Mastroserio – AOQ’s Representative on Standards Committee for Auditing; Aurecon QES Manager
Catherine O’Dwyer – Laboratory Accreditation Specialist
Branka Malinovic – Business Assurance Manager, Wood PLC