RECORDINGS:
To view each Qualcon recording, the fee is $10 members; $40 non members (for those who did not register at time of Qualcon).
Access to recordings can be purchased here
You will also receive a copy of the accompanying slides for each recording purchased.
Please note that the 3 minute snippets are complimentary viewing and do not require payment or passwords.
Day 1:
Keynote Speaker: Professor Prabhu Sivabalan (CA, PhD) – Associate Dean External Engagement and a Professor within the UTS Business School – Video link
Quality and People:
- David Jago – Why Quality matters in a time of crisis – Video link
- Paul Mara & Maree Stuart – Putting People First in an Accreditation Standard for Healthcare – Video link
- Jessen Yeoh – Apply ISO 9001 Quality Management Principles in managing people quality – Video link
Quality and Process:
- Dawn Ringrose – Recently released global OE index results: How Does Australia Measure Up? – Video link
- 3 minute snippets – Complimentary viewing (no requirement for password)
Jon Sgherza – Video link
Dr Maria Birse – Video link
Michael McLean – Video link
- Anthony Stephenson & Nicky Stevenson – Confessions of an Auditor 1 – RBT and SME – Video link
- Christina Briggs – On track to excellence: Enhancing train maintenance quality with in-process inspections – Video link
- Jim Whiting – Quality 5.0’s human-centre approach needs the Hierarchy of Risk Controls (HoRC) – Video link
- Michael McLean – What to “Keep Change Create” to align People, Performance to Process and Purpose with Integrity – Video link
- Ian Cowan – Investigating the SERVQUAL Model as a tool to measure Forensic service quality and customer satisfaction in organisations with a limited client base – Video link
Day 2:
Keynote Speaker: Dr Medo Pournader – Senior Lecturer – University of Melbourne, Dept of Management and Marketing – Video link
Conference Sponsor: Michael Cavanagh (GQS Group) – Video link
Quality and Performance:
- Jennifer Evans – Accreditation Underpinning Quality 5.0 – Video link
- Erica Smith – Future-proofing ISO 9001 by educating organisations on the practical business benefits of Quality – Video link
- Alice Megally & Sharon Manssen – Mastering Metrics: Measuring performance for Quality 5.0 – Video link
- Dr Posani Maveza – Introducing the Quality Excellence Framework (QEF) – Video link
- Jacqueline Stone; Louise Edgley; Richard Jenkins – Synergising Quality 5.0 and Integrated Management Systems: Revolutionising Excellence in the Digital Age – Video link
Quality and Integrity:
- Craig Ottaway – Juran Medallist / AOQ Life Member – Video link
- Dr Darryl Yaniuk – What’s STILL Going Wrong with ISO 9001? – Video link
- 3 minute snippets – Complimentary viewing (no requirement for password)
Jim Kefaloukos – Video link
Pam Keirs – Video link
Quality and Technology:
- Abhik Banerjee & Vikram Sachdeva – Achieving net zero via digital quality thread across the manufacturing value chain – Video link