Introducing Our Plenary Keynote Speakers
We’re already excited by the quality of speakers lining up to present at Qualcon – keep an eye on this page for more to come!
Pat La Londe
Pat will speak on Adaptability, Innovation and Customer Focus
Companies around the world were being asked if they were essential? If yes, they needed to examine their processes and products to ensure they could maintain their business while keeping their staff safe/protected and keep customer satisfied. This may have looked like: ramping up their business or parts of their business, shifting the product they normally produced to a completely different product that used a process they had, balancing a supply chain to unimaginable demand all around the world or changing how the news was being delivered to meet the constant changes in conditions.
If your company was deemed not essential, the examination would be on how to survive, not lose their talent pool, continue to engage their customers in the status of the business to hopefully keep the customers when they will open again. How do deal with existing and on order inventory, with customers waiting for answers or product. The list of questions needed to be answered, very quickly, was almost overwhelming and economically disastrous for many. Many companies moved to online to sell products, restaurants or cafes changed to grocery stores or pantries for the need of the communities.
Every business had a strong need for quality professional skills:
- Quality management systems, risk management,
- Utilization of existing standards,
- Regulatory requirement assessment, new filing…, validation, verification,
- Making changes to processes while maintaining certifications to standards, laws and regulations
- Supplier and supply chain quality
- Lean thinking
- knowledge management…
- Root cause analyst, etc.
Many examples of successes, failures and far more is still in the state of flux but there are many lessons to be learned and case studied to help others pick up or change to recover. There are still many organizations, neighborhoods, and individuals that have lots of work to do moving forward. The quality practices and professionals can do a lot to help, to be at the table to lift up and take action.
During this conference you will hear many examples of quality practices, methodologies and case studies that I hope you will take back to your organizations to help with recovery, regeneration and future success of your company and you. A return to a state of normal, maybe, but more likely return to an improved state of healthy populations, businesses and ways of being more adaptable, innovative and having a stronger customer base that has developed with you.
Dr Gregory H Watson
Greg will speak on the topic of “Digitalization: Stimulus for Reassessment, Rethinking, Refinement, or Revolution of the Quality Profession?”
Professor Nigel Grigg
Nigel will talk about the balance of value creation, risk management and cost control that represents a persistent core of quality management, and how focusing on these elements can help to manage quality within the disruptive and often chaotic contexts within which organisations and supply chains are currently operating.
I attended Qualcon in Sydney in 2016 and presented a 3-minute snippet, which was a great opportunity to get some presentation experience in a non-threatening environment. It was difficult to choose between all the excellent topics on offer, and the networking opportunities with other professionals who work in the quality space were so beneficial. I would highly recommend taking advantage of attending Qualcon…or better yet, presenting at Qualcon!
Please refer to the Conference Program for updates and information.
APQO 26 / Qualcon 2021 Delegates will be provided with a foreword as part of their Conference Package outlining each speaker and their paper.
Presenters’ Papers and Presentations will be made available to APQO 26/ Qualcon 2021 Delegates at the beginning of the conference.
Presenters’ Papers and Presentations will be made available to the public 1 month after the conclusion of the conference.
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