Introducing Our Speakers
Quality Improvement Strategies & Techniques
Ian Cowan
Australian Federal Police
Transitioning from Compliance to Excellence. A preliminary investigation into the use of excellence principles to improve compliance-based QMSs
Ted Fletcher
Sacred Sites Pty Limited
Delivering Sustained Value – Operating Management Systems Make the Difference
Alexandra Bonilla & Jaydeep Ghosh
Metro Trains Melbourne
Communities of Practice driving quality that makes a difference
Michael McLean
McLean Management Consultants Pty Ltd
Let’s Get Quality Tools Physical – an interactive presentation
Angie Macauley & Betty Trimcevski
AECOM & RMIT University
Two Worlds, One Goal: Collaborative Quality Leadership – Lessons from Two Organisations – RMIT Property Services and AECOM
Ken Cameron
Ken Cameron & Associates Pty Ltd
Have quality systems made any difference in the delivery of Infrastructure Projects
Risk Management
Corinne Cameron
GHD
Making Quality Count: A risk-based approach to performance indicator development that drives meaningful change.
AI / Automation / Technology
Dr Erezi Utiome
SMEC
Ethical Intelligence: Harmonising Quality Excellence and AI for Human-Centred Transformation
Health Care, Aged Care & Disability Services
Dr Grazia Catalano
Grazia Catalano Consulting Pty Ltd
Auditing for quality under the National Disability Insurance Scheme (NDIS) and safeguarding the human rights of people with disability
Audit Management & Design
Jacqui Atkins
Centurion Fire Rescue Equipment
QUALCON – Quietly Undertaking A Lifetime of Changes, while Overcoming Non-conformances
Total Quality Management
Ardi Sastrohartoyo
Kemira
Quality as a Catalyst: Making a Real Difference in Growth, Performance, and People
Maree Stuart
MAS Management Systems Pty Ltd
Rediscovering the Customer: What the Quality Gurus Still Teach Us About Making a Difference
3 Minute-Snippet Speakers
Dr Darryl Yaniuk
Quality Management Consulting and Auditing
ISO Standards Update
