Address and Keynote Speakers

Mr Jeff Ryall JM, President AOQ and Managing Director at RelianSys Pty Ltd


Jeff Ryall moved into the Quality scene around 30 years ago, deepening his Quality knowledge as his business experience grew. His interest in the governance components of Quality Management grew from early emphasis on standard and contract compliance, and later from exposure to the plethora of legislative compliance requirements that organisations currently face.

He holds a bachelor’s degree in industrial metallurgy, and spent his early years working in steel plants. He is a certified quality engineer and has an MBA.

Jeff is currently managing director of RelianSys Pty Ltd, a startup software firm that provides the Advent ManageR® Governance Software suite of applications.  He is currently National President of The Australian Organisation for Quality.

Dr James Galloway, CEO JAS-ANZ



Mr Jason Cotton, Managing Director of Nucleus

Specialising in Leadership, Innovation, Change, Negotiation and Business Strategy.

JC Headshot 1Jason started his career as an Industrial Chemist in the wool industry in Adelaide.

Following this, Jason joined ICI (now Orica) in their Chemicals business in Business Development. For the next 7 years, Jason held roles in Marketing, Product Management, Commercial Management and Business Management.

Jason’s career in innovation began by leading the Orica LIVE WIRE program; an Innovation and New Business Venturing Program that engaged innovators within the organisation to develop new businesses and business concepts. The Orica LIVE WIRE Program was widely recognised at the time as a best practice program in Corporate Innovation, recognition which saw Jason participate in the Strategos Institute’s Innovation Academy in San Francisco, facilitated by Gary Hamel.

In 2002, Jason started Dynamic Horizons with the purpose of building innovation capability in Australian organisations. Dynamic Horizons built a strong list of Government and Corporate clients including The Department of Human Services Disability Client Services, The Victorian Government Solicitors Office, CitiPower Powercor, South East Water, Landmark (AWB), SimsMetal, CSL, Ergon Energy, The Brotherhood of St Laurence and many more. Jason’s work has been the subject of a number of leading business press articles and has received a number of Industry awards for workplace innovation. In 2003, Jason established the Asia Pacific Management Development Consortium with Professor Bob Boyd. This venture saw Jason facilitate over 500 leadership programs across the Asian region with Siemens, Austrade, Cisco, BASF the Mandarin Oriental Hotel Group and many more. Jason has delivered guest lectures at the Tianjin Normal University and the Nankai University in China, and is a facilitator on the Tianjin Government Leaders Program and Vietnamese Business and Government Leaders programs conducted in Melbourne, giving him significant teaching and facilitation experience in many cultural environments.

Jason also taught for 10 years in the Masters of Entrepreneurship and Innovation at the Australian Graduate School of Entrepreneurship.

Jason has most recently held senior Innovation roles with CitiPower Powercor, which was awarded an Australian Business Award for Innovation in 2013, and globally with Cisco in the Services Innovation Excellence Centre.

Jason is currently the Managing Director of Nucleus and has served as a Board member of Brunswick Industries, the St Bernards Primary School and President of the Rotary Club of Brunswick.


Mr Bruce Riley,  CEO of the Connection for Organisational Excellence

bruce_rileyBruce  is CEO of the Connection for Organisational Excellence and President Elect Australian Organisation for Quality.

His original career was in education where he worked on the basis that true learning is a change process for each individual student and teacher. His approach to education and his interest in community change led him from running a maths and economics department; to managing an outdoor education centre; to being the principal of an alternative high school for street kids; amongst other positions.

Bruce spent the last twenty five years focused on quality and organisational change. This included seven years as a national quality and organisational change consultant in Telstra followed by employment as a management and organisational change consultant in the energy, mining, IT and community sectors.

Bruce is concerned that the full benefit of business management systems such as ISO 9000, the Australian Business Excellence Framework and the Australian Service Excellence Standards are not realised unless they are fully integrated into workplace behaviour; and that managers, supervisors and staff, have the knowledge and skills to utilise quality tools for continuous improvement, resolution of problems, and innovation.

Mr Paul Cave AM – Founder of Sydney Harbour BridgeClimb

Pual_cavePaul Cave AM was born in 1945 in Newcastle where he attended Newcastle Boys High School. He completed a Commerce/ Economics degree part-time at the University of NSW, on a Commonwealth scholarship.

Following a career in Marketing and General Management for B & D Roll-A-Door, in 1974 at age 29, founded and created the Amber Group. It became Australia’s largest tile and paving retailer. In 1996, sold his 100% interest in Amber to staff, via a management buy-out.

The Sydney Harbour Bridge is particularly special to him because his late father-in-law, then as a teenager, lined up overnight on the 19th March 1932, the day the Bridge was opened, and purchased the first rail ticket sold to the public for crossing the Bridge on 20th March 1932 – ticket number 00001, from Wynyard Station to Milson’s Point. Having inherited this rail ticket, he will never forget the significance of this ticket, or indeed the journey it has subsequently taken him on.

In 1989 he helped conduct a YPO (Young Presidents Organisation) World Congress in Sydney, including a climb over the Sydney Harbour Bridge. The personal dream to share the Summit of the Bridge with everyone was born.

Finally, 9 years later, on October 1st 1998, BridgeClimb was officially launched. Paul is the Chairman and Founder of BridgeClimb.

In 2008 BridgeClimb was awarded the highest national tourism accolade, winning the Australian Tourism Award for Major Tourist Attractions. BridgeClimb has sold well over 3 million climbs to summit the Bridge, including 650,000 Gift Certificates.

On June 14th, 2010, Paul was cited in the Queen’s Birthday Honours for his services to the tourism industry in NSW. Named a Member of the Order of Australia (AM) with the citation also describing his service to the community as a supporter of a range of health, sporting and charitable organisations.

UNSW recipient of the 2007 Alumni Award for Achievement for outstanding contribution to Business and Commerce.

National Entrepreneur of the Year (Business) 2001. Continued his association with the program as a National Judge in 2002, 2003, and 2004.

2009 National Chairman of Judges for Entrepreneur of the Year.
Australian Export Heroes 2002/3 Award.
Rotary honoured him in 2003, as a Paul Harris Fellow for achievements in business, and support of their humanitarian project in Mongolia, by providing an “Open Heart” Catheter Laboratory.
Past National, and NSW Chairman, of Enterprise Workshop.
Member of W.P.O. (World Presidents Organisation) and previously Y.P.O.
Chairman – Clyde Bank Holdings (Aust.) Pty. Ltd;


Dr  Kevin Foley, Governing Board JAS-ANZ


Kevin is an economist with B.Comm (Hons) and M.Comm degrees from the University of New South Wales and a Ph.D from the Australian National University. Prior to entering university Kevin was a member of the Royal Australian Air Force – he retired from Active Service in 1960 and from the Active Reserve in 1978 with the rank of Wing Commander. In the period 1976-1982 Dr Foley was a Member of the Parliament of Victoria, where he was Foundation Chairman of the all-party Parliamentary, Public Bodies Review Committee. For that work he was voted “Parliamentarian of the Year” by the Australian Financial Review in 1982.

Since leaving Parliament, Dr Foley has maintained a close interest in government, tertiary education, management and public affairs.  He was Visiting Professor (Public Administration), Monash University (1982-1985); led three major Committees of Inquiry for the Victorian Government, served as a Member of Council, La Trobe University, and from 1983-1986 was Chairman of the Australian Industrial Research and Development Incentives Board. At that time the R&D Board was the Australian government’s principal instrument for stimulating and supporting R&D in Australian industry. In 1985 Dr Foley was appointed to the Executive of the Commonwealth Scientific and Industrial Research Organisation and became a Member of the CSIRO Board at its inception in December 1986.  During 1986-1987, Dr Foley was Chairman of the Commonwealth Government, Committee of Review of Standards and Accreditation and Quality Control and Assurance. The subsequent 1987 “Foley Report” provided Australia’s first comprehensive and authoritative examination of those complex and important issues. In the decade1982-1992 Dr. Foley held a number of senior Commonwealth Government appointments, including Chairman, Wine and Grape Industry Council; Presiding Member, Research Councils Selection Committee; Chairman, Northern Prawn Fishery Management Committee (Australia’s largest fishery).

In 2001 Dr. Foley was appointed Adjunct Professor and Chairman of the Advisory Board of the University of Technology, Sydney, Innovative Collaborations, Alliances and Networks [ICAN] Key Research Centre. Dr Foley was Visiting Professor, University of Melbourne, 2001, Professor, Université de Versailles, France, 2002 – and Visiting Professor, Luleå University of Technology, Sweden, 2005-2010. From 2005–2010 Dr. Foley  was Co-Director (with Professor Douglas Hensler) of the Multinational Alliance for the Advancement of Organizational Excellence [MAAOE]; organiser of the fifth meeting of MAAOE in Sydney in January, 2006, and with Philippe Hermel the sixth meeting in Versailles in June 2007. The Sydney and Versailles meetings of MAAOE produced two leading-edge books on quality management and organisation excellence: Kevin Foley; Douglas Hensler and Jan Jonker, (eds.), Quality Management and Organizational Excellence: Oxymorons, Empty Boxes or Significant Contributions to Management Thought and Practice (2007) and Kevin Foley and Philippe Hermel (eds.), New Perspectives on the Theories and Practices of Organization Excellence, 2008.

Dr. Foley was National Patron and Fellow of the Australian Organisation for Quality, 1998-2014; retired from the Boards of Quality Assurance Services, Standards Australia and ICAN in 2001, 2002 and 2007 respectively, was a Member of the Certification Board of SAI Global 2008-2014 and in 2009 (with Theodor Zahner) published Creating and Managing the Sustainable Organization: The Stakeholder Way.

Dr. Foley is an International Academy for Quality, Academician and a recipient of the J M Juran Medal for his outstanding contribution to the development of quality management in Australian industry and commerce. He is presently:

  • Professor, Université de Versailles, France,
  • Member, Standards Australia Committee, QR-008 [Management Systems] – since 1998
  • Member, Australian Delegation to ISO Technical Committee 176 [Quality Management and Quality Assurance] – since 2000
  • Convener of ISO Task Group 5: Revision of ISO Handbook, The Integrated Use of  Management System Standards
  • Member of the Governing Board, JAS-ANZ
Mr Abraham Fenn President NZOQ


Abraham Fenn has been involved with New Zealand Organisation for Quality from 2008. He works as Quality Assurance Advisor for the Ministry of Business, Innovation and Employment in Auckland.

MBIE has been certified as the first government agency in Asia-Pacific to ISO 9001:2015 standard.

His association with New Zealand Organisation for Quality (NZOQ) started in Northern region as Chairperson in 2008 and then onwards as Board Director from 2013. During the time he has actively organised regular events as network meetings, site visits, chat groups, graduation ceremonies and family picnics and World Quality Day Conferences in Auckland and was able to build up the membership to an all-time high.

He represented New Zealand at the recent Asia Pacific Quality Conference in Shanghai in 2015 and has established excellent working relationship with delegates at the conference and members of Asia Pacific Quality Organisation, International Academy for Quality, American Society for Quality, Australian Organisation for Quality, China Association for Quality and various other organisations from around the world.

He is currently the President of NZOQ, Vice President for International Conference at APQO & APQO Sustaining Council Member.

He is now focused on leading the Conference committee team in New Zealand in organising APQO 2016 in Rotorua, New Zealand later this year.

Denis Devos, BA, B.E.Sc, M.Eng, P.Eng, Global Vice Chair, Quality Management Division American Society for Quality

denis_devosDenis Devos has a wide variety of technical and quality assurance management skills, and is a recognized expert in the application of the ISO 9001 family of Standards. Denis started his career as a Quality Assurance Engineer at General Motors, where he led the first ISO 9001 implementation for a General Motors plant in North America.

After General Motors, Denis joined KPMG Quality Registrar, where he was certified as an RAB/AIAG lead auditor for ISO 9001 and ISO 14001. Denis led the registration audits of many quality systems in a variety of industries. Also during his years at KPMG, Denis delivered very successful Internal Audit Training courses for both ISO 9000 and ISO 14001, and was appointed a Senior Lead Auditor and the leader of the training group for Southwestern Ontario.

While at KPMG, Denis participated in an Industry Canada trade mission to Italy, to speak as an automotive industry expert on QS-9000, and the future of global harmonization.

For the past twelve years, Denis has been working full-time throughout Canada and the United States with clients from a variety of industries on Quality and Environmental Systems improvement, Lean Manufacturing implementation, training, and leading companies to their next level with customized support for their Quality and Environmental Management Systems.

Denis is proud to be distinguished as Fellow of the American Society for Quality in recognition of his life-long career and contribution of an original technique to Quality Auditing. Denis is also a regular contributor on automotive quality management issues and auditing issues at annual conferences throughout the United States, including several appearances at the World Conference on Quality and Improvement in 2004, 2006 and 2010. He is also a member of ASQ’s “Ask the Experts” panel where he contributes to his Standards and industrial experience to answering members&rsquo challenging questions.

Academic credentials include a Bachelor of Arts (Sociology), a Bachelor of Engineering Science (Mechanical), and a Master of Engineering. Denis is past chairman of the Kitchener Section of the American Society for Quality (ASQ), and is a member of the Association of Professional Engineers of Ontario (PEO).


Stream Presenters

Please refer to the Conference Program for updates and information

Qualcon 2016 Delegates will be provided with a foreword as part of their Conference Package outlining each speaker and their paper.

Presenter’s Papers and Presentations will be made available to Qualcon 2016 Delegates at the beginning of the conference.

Presenter’s Papers and Presentations will be made available to the public 1 month after the conclusion of the conference.